Current information

Requirements for your visit at a glance

The following is required for relaxed and smooth admission:

Proof of eligibility

Valid proof of vaccination, recovery, or negative test.

Tested:

An officially recognized negative coronavirus test result (PCR or rapid test). Must be no more than 24 hours old at the time of your arrival at monte mare Kaiserslautern. Please note: We can only accept tests from an official testing center. Self-tests that you bring with you do not count as proof of testing. Children under the age of 15 apply as negative due to obligatory school testing and don’t have to present additional verification. Only pupils 15 and older have to show their school ID. From the age of 18 the same rules as for adults apply.

Vaccinated

Your official proof of vaccination certificate or vaccination passport. The original vaccination certificate must be presented (not a copy). The vaccination certificate is also accepted in digital form. The complete vaccination certificate must be older than 14 days.

Recovered

The positive PCR test result for your Covid19 infection. Must be at least 28 days old. If your positive test result is more than 6 months old, you must also bring your official vaccination certificate or vaccination passport. The vaccination certificate must be older than 14 days.

Photo ID

On the day of the visit, it is mandatory to bring a valid identity card or passport (for children under 16 years of age, a health card, student ID, etc. is also valid).

Medical mask

Please wear a medical mask or FFP2 mask from the moment you enter the facility to the changing area.

You will be protecting yourself and others!

The safety of our guests has always been a top priority for monte mare. When preparing for the reopening, it was important to us to make your stay at monte mare as safe, as relaxing, and at the same time as carefree as possible.

We also depend on your assistance in this regard: If we all observe the safety and hygiene rules and treat each other with consideration, nothing will stand in the way of a relaxed "vacation from everyday life" at monte mare Kaiserslautern.

We have compiled the most frequently asked questions and answers concerning your carefree stay at monte mare. Please do not hesitate to contact us if you have any further questions. You can reach us around the clock by e-mail (kaiserslautern@monte-mare.de) and during office hours by phone at 0631/3038-0.

It is not necessary to book your visit in advance. Because it may occur that we have a high number of visitors, especially on the weekends, we offer you our new reservation portal to ensure you a guaranteed entrance on the day of your choice.

We look forward to hosting you very soon.

Frequently asked questions

Admission

Rule of 3: Access to the facility is only permitted to tested, recovered, or vaccinated persons - we kindly ask you to show the appropriate legally required proof at the reception. 

Admission sauna

  • The following applies to our sauna paradise: The number of visitors who can be in the sauna area at the same time is limited by official regulations. Online reservation is not required. Please note our current range of massages when redeeming vouchers/wellness packages.
  • To speed up the process and reduce contact, you can purchase all tickets in advance in the online store.

To the tickets

Download the contact data entry form

Beauty and cosmetic treatments

We have put together a wide range of cosmetic treatments and massages for you.

Please reserve your desired appointment before your visit by phone under 0631-30380 or by mail at kaiserslautern@monte-mare.de

To our services

Birthday monte mare

Because so many people do not have time to spend a whole day with us on their birthday, we have revised our policy of free birthday admission. Starting now, we will give every guest who visits us on their birthday and pays for regular admission (no matter whether 2 hours or all-day) a free ticket for a day of their choice. The personalized voucher is valid for one year upon presentation of ID.

Breakfast

We have provided a selection of breakfast variations for you.

Contact details

If you are planning a visit to monte mare, simplify check-in by getting an online ticket and printing and completing the contact information form at home and bring them with you. Of course, you can also fill out the form on site and hand it in at check-in. We will keep it for 30 days, after which the documents will be destroyed.

Likewise, by using the appropriate QR codes, contact information can be collected via the Luca App or the Corona Warn App.

Download the contact information form

Courses in the swimming pool

We will likely start offering different swimming courses as crash courses starting on 07/19/21.

Click here for courses and registration

Children's birthday parties

We love the faces of laughing children - and we regret all the more that we are currently unable to hold children's birthday parties at the pool.

Early morning swim

The early morning swim is cancelled until further notice.

Hairdryers

Hairdryers may be used with a medical or FFP2 mask and sufficient distance.

Hygiene

  • Disinfectant dispensers are available throughout the facility for hand disinfection.
  • Key bracelets and coins are disinfected.
  • Minimum distance markers are placed throughout the building.
  • Cleaning and disinfection activities take place at more frequent intervals

CVC

You can use the credit on your personal cash value card to pay conveniently and without cash for your tickets, for example for meals, drinks, or massages. Simply present the card when you leave the facility and the due amount will be deducted from the credit balance. By the way, this also applies to vouchers or value checks.

Infusions

Enjoy the variety of our purely natural infusion creations. Essential oils or natural brews are regularly infused in various saunas.

Lounger reservation

  • It is not permitted to permanently occupy loungers in the indoor area. Please vacate the lounger after leaving - and help our staff ensure that every guest finds a lounger if needed.
  • The number of loungers and chairs has been reduced due to the applicable requirements.
  • It is possible to reserve a lounger for a fee. You are welcome to send your reservation requests by phone to 0631-30380 or by e-mail to kaiserslautern@monte-mare.de.

Massages

You do not have to forego soothing massages. We have a wide range of treatments for you in our spa menu. Please reserve your desired appointment before your visit by phone under 0631-30380 or by mail at kaiserslautern@monte-mare.de

To the massages

Masks

Please wear a medical mask or FFP2 mask from the moment you enter the facility to the changing area.

You will be protecting yourself and others!

Memberships

Memberships can be used again starting Monday, July 16, 2021. Please note the information on the info page.

Membership information

Opening hours swimming pool

You can find the opening hours of the Sport & Leisure Pool here:

To the opening hours

Opening hours sauna

The opening hours of the Sauna Paradise can be found here:

To the opening hours

Payment

If possible, please pay for meals, drinks, and massages without cash, e.g. with EC card, Mastercard, Visa, with your credit on your cash value card, or with the credit on a voucher/check.

Rental

Our bathrobes, towels and sauna towels can be borrowed for a rental and washing fee at our reception area. You can also purchase items from the current monte mare collection in the store.

Restaurants

A selection of food and beverages is offered in the sauna restaurant as well as in the leisure pool food court. We kindly ask you to wear a bathrobe in the sauna area during the meal.

Reservation

It is not necessary to book your visit in advance. Because it may occur that we have a high number of visitors, especially on the weekends, we offer you our new reservation portal to ensure you a guaranteed entrance on the day of your choice. The reservation portal is an additional, optional and fee-based offer which doesn’t include the entrance charge.

You can speed up the process at the reception if you order the tickets at home in the online store and print and fill in the contact form.

Rest areas

  • Please bring a large towel with which to cover the entire surface of the loungers.
  • Our loungers are disinfected regularly

Shop

Our shop is open for you in compliance with the applicable distancing and hygiene regulations.

Slides

  • All slides in the adventure pool are in operation. Please adhere to the legally prescribed distancing regulations. Please make sure that this distance is maintained, especially by the smaller children and teenage guests.

Saunas

When you spend your precious time with us, you will have access to the full range of saunas. However, together with our staff, please make sure that the number of people in the sauna room at the same time is limited. Please pay attention to the signs on which we have indicated a limit on the number of people.

Slippers

When visiting the sauna, please remember to bring your bathing slippers to put into the slipper cubbies in front of the saunas. These regulate the number of people who can be in the sauna cabins at the same time.

Steam bath

The steam baths are in operation.

Swimming pools

Please adhere to the legal distancing regulations in the pools.

Tickets for sports and leisure pool

The number of guests who can be in the sports and leisure pool at the same time is prescribed by official regulations. Because it may occur that we have a high number of visitors, especially on the weekends, we offer you our new reservation portal to ensure you a guaranteed entrance on the day of your choice. The reservation portal is an additional, optional and fee-based offer which doesn’t include the entrance charge.

 To speed up the process and reduce contact, you can purchase all tickets in advance in the online store.

To the tickets

Download the contact data entry form

Ventilation

The ventilation systems in our facility are state of the art and the systems are regularly inspected by TÜV.

To meet the requirements of the Corona Control Ordinance, we run our ventilation systems on 100% fresh air.

Validity of vouchers

All vouchers that expired during the closure will be extended by the period of the closure. Simply present your voucher at the cash desk when you visit.

Wave pool

Wave pools are offered regularly.

Please adhere to the legally prescribed distancing regulations.

Whirlpools

The whirlpools, whirlpool loungers, water spouts, and lazy rivers are in operation.

Wellness world tour

Our popular Wellness World Tour is taking a break.